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Privacy Policy

Effective date: January 1, 2025 · Last revised: January 15, 2025

Lucky Wheel ("we", "us", "our") operates a free social play website that lets visitors spin a virtual wheel for amusement. We respect your privacy and have written this policy to clearly describe what limited information we handle, why we handle it, and the choices available to you.

1. Scope of This Policy

This policy applies to every page hosted under the Lucky Wheel domain, including the spinning wheel game, leaderboard, policy pages, and any future static content we publish. It does not apply to third-party websites that may be linked from our pages — please review the privacy notices of those sites separately.

2. Information We Collect

Because Lucky Wheel does not require accounts, payments, or personal profiles, the categories of data we touch are intentionally narrow:

  • Technical data: browser type and version, operating system, screen resolution, language preference, and approximate region derived from IP address.
  • Session data: a short-lived anonymous session identifier used to maintain your virtual coin balance during a visit.
  • Gameplay events: aggregated counts such as total spins, average session length, and win-tier distribution. These are stored without any identifier that would tie them back to you.
  • Diagnostic logs: error messages, stack traces, and the URL where an error occurred. We use these to fix bugs and improve stability.

We do not collect names, email addresses, phone numbers, postal addresses, payment details, government identifiers, biometric data, or precise GPS location.

3. How We Use Information

The limited data above is used only for the purposes listed below:

  • Operating the wheel game, leaderboard, and other on-page features.
  • Detecting and preventing abuse such as scripted spinning, scraping, or denial-of-service attempts.
  • Diagnosing technical problems and improving performance, layout, and visual quality.
  • Producing aggregated, non-identifying statistics that may appear publicly on the homepage.
  • Meeting legal obligations and responding to lawful requests from competent authorities.

We do not use the information for behavioral advertising, profiling, automated decision-making with legal effects, or selling to data brokers.

4. Legal Bases (EEA / UK Visitors)

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

  • Legitimate interests — keeping the website secure, stable, and free of abuse.
  • Legal obligation — complying with applicable laws when required.
  • Consent — for any optional analytics or feature we may add in the future that requires it. Consent can be withdrawn at any time without affecting prior lawful processing.

5. Cookies and Local Storage

Lucky Wheel uses only essential cookies and a small amount of browser local storage to remember your virtual coin balance during a session and to keep the page rendering correctly. We do not deploy advertising cookies, cross-site tracking pixels, fingerprinting scripts, or third-party behavioral profiling. You can clear cookies and local storage at any time through your browser settings; doing so will simply reset your virtual balance.

6. Data Sharing and Recipients

We do not sell, rent, or trade information. Limited technical data may be processed by infrastructure providers acting strictly on our instructions:

  • Hosting and content delivery providers that serve the website.
  • Error-tracking services that receive anonymized stack traces.

All such providers are bound by data-processing agreements that restrict their use of the data to the services they perform for us.

7. International Data Transfers

Our infrastructure may be located in regions outside your country of residence. Where transfers occur from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms to protect the data in transit and at rest.

8. Data Retention

Session identifiers and the associated virtual balance are kept only for the duration of your visit and a short window afterwards. Aggregated, non-identifying statistics may be kept indefinitely. Diagnostic logs are kept for up to 90 days and then deleted or further anonymized.

9. Security Measures

We use HTTPS encryption for all traffic, restrict administrative access to a small number of personnel, apply security patches promptly, and segregate logs from any data that could identify a visitor. No method of transmission over the internet is fully secure, but we work to apply industry-recognized practices proportional to the limited data we handle.

10. Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of personal data we hold about you, as well as to data portability. Because we do not maintain user accounts and do not collect identifying information, we are typically unable to associate the limited technical data we hold with any individual. You may still contact us with a request and we will respond consistent with applicable law.

If you believe our handling of data does not comply with applicable law, you may lodge a complaint with the supervisory authority in your country.

11. Children

Lucky Wheel is intended for adults aged 18 and over and is not directed to children. We do not knowingly collect data from minors. If a parent or guardian believes a minor has used the site, please contact us so we can delete any associated session data.

12. Changes to This Policy

We may update this policy from time to time to reflect changes to the website, our practices, or applicable law. Material changes will be flagged on the homepage for a reasonable period. The "Last revised" date at the top of this page always reflects the most recent version.

13. Contact

Privacy questions or requests can be sent to [email protected]. Please describe your question clearly so we can respond efficiently.